Privacy Policy

This privacy statement describes how Abritex LLC uses the personal information you provide on our website: www.abritexllc.com.
It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.


Information We Collect

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, and phone number.

  • Billing Information such as credit card number and billing address.

  • Preference Information such as product wish lists, order history, and marketing preferences.

  • Business Information such as company name, company size, and business type.

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.


Validity of Refund

For video animation packages, no refund request will be entertained after the design of the storyboard.
All refund requests should be communicated to our support department. Abritex LLC, based on the violation of your user agreement, reserves the right to approve or disapprove your request on a case-by-case basis.


How We Use Your Information

We use the information we collect to:

  • Fulfill your order.

  • Send order confirmations.

  • Assess your business needs to determine suitable products or services.

  • Provide requested product or service information.

  • Respond to customer service requests.

  • Administer your account.

  • Send catalogs, newsletters, and marketing communications.

  • Respond to your questions and concerns.


1. No Refunds for Services Rendered

Once a service has been rendered, initiated, or a deliverable has been provided (in part or in full), all sales are final and non-refundable.
This includes any consultation, digital service, or labor-based engagement.


2. Booking Fees / Deposits

All deposits or booking fees are non-refundable. They secure your spot in our calendar and compensate for administrative costs and lost opportunities due to the reserved time.


3. Cancellations

  • Clients must notify us at least 24 hours in advance to reschedule or cancel a service.

  • Cancellations made within 24 hours of the scheduled time may be subject to a 50% cancellation fee.

  • Missed appointments or “no-shows” are not eligible for a refund or reschedule.


4. Dissatisfaction with Service

If you are dissatisfied with your service, please contact us within 3 business days of completion. While we do not guarantee refunds, we may offer:

  • Clarifications or revisions (at our discretion).

  • Minor adjustments or follow-up support.

  • Discounts or credits toward future services (if appropriate).

All resolutions are handled on a case-by-case basis and at our sole discretion.


5. Digital Products or Downloads

Any downloadable or digital content provided as part of a service package is non-returnable and non-refundable once accessed or delivered.


6. Chargebacks

Unauthorized chargebacks are considered fraudulent activity.
If you believe a charge is in error, please contact us directly — Abritex LLC will work with you to resolve the matter.
Unauthorized chargebacks may result in legal action and revocation of service access.


Choice / Opt-Out

You may choose to stop receiving newsletters or marketing emails by following the unsubscribe link in our emails or contacting us at info@abritexllc.com.

Accounts that remain non-responsive for more than 15 days may be deactivated.
An activation fee may apply to reactivate such accounts.


Information Obtained from Third Parties

If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason it was provided.


Information Sharing

We will share your personal information with third parties only as described in this privacy statement.
We do not sell your personal information to third parties.

We may share your information with trusted companies that assist us with our business operations, such as shipping, billing, or customer support. These companies are authorized to use your information only as necessary to provide their services to us.

We may also disclose your information when required by law or in the event of:

  • Compliance with legal processes (e.g., subpoenas or court orders).

  • Protection of our rights, safety, or property.

  • Investigations into fraud or security concerns.

  • Mergers, acquisitions, or sales involving Abritex LLC assets — in which case you will be notified of ownership or privacy changes.


Third-Party E-Commerce Solutions Provider

Our shopping cart is hosted by a third-party e-commerce provider that securely collects your billing information for order processing.
This company is not authorized to use your information for any other purpose.


Cookies and Tracking Technologies

We may use cookies to store preferences, track sessions, and collect statistical data.
Cookies help us enhance your user experience and understand site usage patterns.

Third-party analytics services may also place cookies on your computer to collect non-personally identifiable information for aggregated reporting.


Web Beacons

Our web pages may contain electronic images known as web beacons (single-pixel gifs) that help us analyze site usage and determine which emails or links are most effective.
Our partners may also use web beacons to compile aggregated statistics on how our website is used.


Security

We follow industry-standard security measures to protect your personal information during transmission and storage.
However, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

For any security concerns, please contact us at info@abritexllc.com.


Purchasing & Payment Security

When making a purchase, you must use our secure shopping cart provider to complete payment.
Please review their privacy and security policies before submitting your billing information.


Additional Policy Information

Our website may include Widgets or integrations (e.g., social feeds, news updates, or apps) that collect limited user information to function properly.
Information collected by such widgets is governed by the privacy policy of the provider.

Please note that any content shared on public forums, blogs, or comment sections may be visible to others. Exercise caution when sharing personal information in public areas.


Correcting and Updating Your Information

To review, update, or correct your personal information, please contact us at info@abritexllc.com.


Notification of Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices.
If any material changes occur, Abritex LLC will notify you by email or through a prominent notice on our website.
We encourage you to review this page regularly for the latest information on our privacy practices.